Terms of service

TERMS OF SERVICE

Effective Date: September 28, 2026

Welcome to MaggieMadeThat (“we,” “us,” or “our”). By using our website, MaggieMadeThat.com (the “Site”), and purchasing products from us, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). Please read these Terms carefully before accessing or using our Site.

If you do not agree to these Terms, you may not access the Site or use our services.

If you have any questions, contact us at contact@maggiemadethat.com.

1. OVERVIEW OF SERVICE

MaggieMadeThat operates as an online retail store offering a variety of lifestyle, home, beauty, personal care, automotive accessory, novelty, and other general merchandise products.

Some products may be fulfilled, shipped, or supplied by third-party suppliers or fulfillment partners. We aim to provide accurate product information, reliable service, and a positive customer experience.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any lawful reason at any time.
  • You may not use our products or services for any illegal or unauthorized purpose.
  • Your use of the Site is at your own risk.
  • Products and services offered through the Site are provided subject to availability.
  • We reserve the right to modify, discontinue, or limit products or services without notice.
  • We are not responsible for delays, disruptions, or other issues caused by third-party suppliers, shipping carriers, payment processors, or circumstances outside our reasonable control.

3. PRODUCT INFORMATION AND PRICING

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and other information displayed on the Site are accurate.

However, colors, appearance, dimensions, packaging, or other product details may vary slightly from what appears on your screen.

We reserve the right to:

  • Correct pricing or product-description errors.
  • Change prices at any time.
  • Limit quantities available for purchase.
  • Cancel orders where incorrect pricing or product information has been displayed.

If we cancel an order after payment has been received, the applicable amount will be refunded.

4. ORDER PROCESSING AND SHIPPING

By placing an order, you agree that your purchase is subject to product availability and order acceptance.

Shipping and delivery times displayed on the Site are estimates and are not guaranteed.

MaggieMadeThat is not responsible for delays caused by:

  • Shipping carriers.
  • Customs or border processing.
  • Weather or natural events.
  • Incorrect or incomplete shipping information supplied by the customer.
  • Third-party suppliers or fulfillment providers.
  • Other circumstances outside our reasonable control.

Once an order has entered fulfillment or been shipped, cancellation may no longer be possible.

Customers are responsible for providing a complete and accurate shipping address.

5. RETURNS AND 30-DAY MONEY-BACK GUARANTEE

MaggieMadeThat offers a 30-day return policy, subject to the conditions below.

Eligibility

To be eligible for a return:

  • You must contact us within 30 days of receiving your order.
  • The item must generally be unused, unworn, and in the same condition in which it was received.
  • The item must include its original packaging where applicable.
  • Proof of purchase may be required.

To request a return, contact contact@maggiemadethat.com and include your order number and the reason for your request.

Do not return products without first receiving return instructions from us.

Return Shipping

Unless otherwise stated or required by applicable law, customers are responsible for return shipping costs.

Original shipping charges may be non-refundable.

Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Certain products may not be eligible for return for health, hygiene, safety, or other reasons.

Examples may include:

  • Gift cards.
  • Final-sale items.
  • Used personal-care or beauty products.
  • Products damaged through misuse.
  • Certain hygienic or intimate-use products after opening.

Any exclusions will be subject to applicable consumer protection laws.

6. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at contact@maggiemadethat.com.

Please include:

  • Your order number.
  • A description of the problem.
  • Photographs or other supporting information when reasonably requested.

We will review the issue and, where appropriate, offer a replacement, refund, store credit, or another available remedy.

Nothing in these Terms limits any rights you may have under applicable consumer protection law.

7. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as-is” and “as-available” basis.

We do not guarantee that:

  • The Site will always operate without interruption.
  • The Site will be completely error-free.
  • Every product will meet every customer's individual expectations.
  • Product availability will remain unchanged.
  • Information supplied by third parties will always be free from error.

Certain jurisdictions do not allow limitations on implied warranties, so some of these limitations may not apply to you.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, MaggieMadeThat and its owners, employees, representatives, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Site or products purchased through it.

Where liability cannot lawfully be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

9. THIRD-PARTY SERVICES AND LINKS

The Site may use or contain links to third-party services, including payment processors, shipping providers, analytics services, social media platforms, and fulfillment providers.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

10. USER CONDUCT AND PROHIBITED ACTIVITIES

You may not use the Site:

  • For fraudulent or unlawful activity.
  • To interfere with or disrupt the Site.
  • To upload or transmit malware, viruses, or harmful code.
  • To attempt unauthorized access to our systems or accounts.
  • To violate intellectual property rights.
  • To submit false or misleading information.
  • To engage in abusive or harmful conduct toward our staff or service providers.

We reserve the right to restrict or terminate access to the Site where appropriate.

11. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, content on the Site, including branding, logos, graphics, website design, written content, and other materials, is owned by MaggieMadeThat or used with permission.

Some product photographs, descriptions, trademarks, or materials may be supplied or licensed by manufacturers, suppliers, or other third parties.

You may not reproduce, distribute, modify, or commercially exploit Site content without appropriate permission.

12. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless MaggieMadeThat, its owners, representatives, affiliates, and service providers from claims or liabilities arising from:

  • Your unlawful use of the Site.
  • Your violation of these Terms.
  • Your infringement of another person's rights.

13. PAYMENT

Payments may be processed through third-party payment providers such as Shopify Payments, PayPal, credit-card processors, or other payment services.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

We do not guarantee that every payment method will always be available.

Orders may be delayed, declined, or canceled where payment cannot be authorized or where fraud-prevention systems identify a potential issue.

14. PRIVACY

Your use of the Site is also subject to our Privacy Policy.

By using the Site, you acknowledge that certain personal information may be collected and processed in connection with purchases, customer support, fraud prevention, order fulfillment, analytics, and other business operations.

15. GOVERNING LAW

These Terms will be governed by the laws applicable to MaggieMadeThat's place of business, together with any mandatory consumer protection laws that apply to the customer.

Nothing in these Terms removes any legal rights that cannot be waived under applicable law.

16. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted, and the remaining provisions will continue in effect.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Any changes will become effective when the updated Terms are posted on the Site unless otherwise stated.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

18. CONTACT INFORMATION

For questions about these Terms of Service, contact:

MaggieMadeThat
Email: contact@maggiemadethat.com

By using MaggieMadeThat.com, you acknowledge that you have read and agree to these Terms of Service.